Open Ticket

We can contact support for our products & service solutions through email, chat, phone, support ticket, or knowledgebase. Be sure to check our knowledgebase for possible answers to your problem first. If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below. Support tickets is the best way to receive support for any sales queries, or problems regarding out solutions.







Business Department

This department is responsible for handling business sales and services related solutions, such as: business planning, efficiency consultation, branding, marketing, online setup, etc…

Design Department

This department is responsible for handling design sales and service related solutions, such as: logo design, website or theme design, search engine optimization, package design, identity, branding, etc…

Hosting Department

This department is responsible for handling hosting sales and service related solutions, such as: site outage, downtime, domains, DNS management, SSL certificates, dedicated IP addresses, backups, etc…

Photography Department

This department is responsible for handling photography sales and services related solutions, such as: product photos, event photos, wedding photos, glamour photos, boudoir photos, etc…

Abuse Department

This department is responsible for handling product or service abuse, such as: phishing, fraud, spam, hacking, DDoS attacks, hosted malware, port scanning, intrusion attempts, copyright infringement, illegal content, etc…

Career Department

This department is responsible for handling affiliation requests, such as: employment applications, internship resumes, third-party partnerships, affiliate support, etc…

Feedback Department

This department is responsible for handling all other issues, such as: sales questions, billing questions, account errors, xarcell-studios.com errors & bugs, product & service errors & bugs, etc…

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